The guidance below is intended to address some of the more common questions we receive about replacement devices. If you cannot find what you are looking for, please call 833-262-1871 for additional support.
While affected devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in all new and recertified devices is a silicone foam that has met all applicable industry testing standards, including particulate and Volatile Organic Compounds (VOCs) emissions testing, and is authorized as part of our remediation.
By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. I understand
You are about to visit a Philips global content page ContinueOur site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.
